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Privacy Policy

PRIVACY POLICY

INFORMATION WE COLLECT ONLINE
1. General Browsing Information
CHRISTELLAS.com gathers navigational information during each visitor's use of our Web site. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected. The navigational information tells CHRISTELLAS.com about the use of our Web site by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our Web site and services (i.e. the time it takes a visitor to connect to our Web site or download pages). The navigational information helps us better understand a visitor's experience at CHRISTELLAS.com and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.

2. Personal Information
CHRISTELLAS.com may ask you to provide personal information when you establish or update a CHRISTELLAS.com account, sign up for Christellas E-mail, enter a contest, participate in a survey, shop online (including the purchase of a gift card), check the status of an order, make a request, purchase and send an e-gift card and/or create, send a wish list or gift reminder or if you sign up to receive information about our products, promotions and events through text messaging.

Categories of information collected include name, address, e-mail address, recipient's name and e-mail address, order information, telephone number, mobile phone number, credit card information, password and messages or reminders you create.

USING PERSONAL INFORMATION WE COLLECT ONLINE
CHRISTELLAS.com uses the personal information we collect from you to deliver products that you have ordered, to fulfill requests that you have created, to contact you or the product recipient(s) in the event of order or delivery difficulties, for verification purposes, to respond to your inquiries, and to deliver services and information about our products, promotions or Web site, including adding you to the Christellas E-mail list and to our print catalogue mailing list when you sign up or make a purchase.

CHRISTELLA’S E-MAIL AND TEXT MESSAGES
Christellas E-mail allows you to receive exclusive information about special offers, media events, new products and much more. If you're not already registered, simply complete our sign up form to receive these special messages. If at any time you would like to stop future delivery of Christellas E-mail, please follow the removal instructions located at the bottom of each message or complete the removal from e-mail form. Asking to be removed from Christellas E-mail will not prevent you from receiving e-mail communications relating to any online order you place at CHRISTELLAS.com, requests to participate in surveys about our products or other operational e-mail communications. If you no longer wish to receive text messages about products, promotions or events about Christellas, you may respond to any text message that you receive with STOP.

INFORMATION WE SHARE WITH THIRD PARTIES
We use third parties to help us provide services to you such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, maintaining our database, administering e-mails, administering and sending text messages, and administering drawings or contests. Third parties also provide aggregate, comparative information on the performance of our site to us and a select group.

If, after making a purchase at CHRISTELLAS.com, you choose to participate in a survey conducted at a third party provider's website, any personal information that you provide during the survey at the third party provider's website will be subject to that third party provider's privacy policy. If you sign up to receive text messages through CHRISTELLAS.com, we will not share your cell phone number with any third party so that they may send you text messages, but we may share your cell phone number for other purposes.

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site or the public.

VISITORS FROM OUTSIDE THE U.S
If you are visiting CHRISTELLAS.com from a location outside of the U.S., your orders placed through CHRISTELLAS.com will be accepted and fully processed in and shipped from the U.S. All information you provide will be maintained in our Web servers and/or internal systems located within the U.S., and protected as noted in this privacy policy. 

COOKIES
1. What are cookies and how do we use cookies on our Web site?
CHRISTELLAS.com uses a browser feature known as a cookie. A cookie is a small data file that is stored by your Web browser on your computer. Cookies are used to help track your clicks and pass information as you go through the pages within CHRISTELLAS.com. This allows CHRISTELLAS.com to make our site more responsive to your needs by delivering a better and more personalized experience to you. CHRISTELLAS.com also uses cookies to keep track of how many items you put into your shopping bag and to remember you when you return to CHRISTELLAS.com.

We also use cookies and/or a technology known as clear gifs, which are typically stored in e-mails to help us confirm your receipt of, and response to, our e-mails and to provide you a more personalized experience. Cookies can allow us to associate navigational information from browsing visits with personal information you provide at our site.

PRIVACY OF CHILDREN ON OUR WEB SITE
To ensure compliance with federal law, CHRISTELLAS.com does not knowingly collect or maintain information provided by children under the age of 13.

LINKS TO OTHER WEB SITES AND SERVICES
For your convenience, our Web site may contain links to other sites. Links that appear on CHRISTELLAS.com should not necessarily be deemed to imply that we endorse or have any affiliation with the linked Web sites. Christellas is not responsible for the privacy practices or the content of such Web sites. We encourage you to review the separate privacy policies of each site you visit.

QUESTIONS OR CONCERNS
If you have questions or concerns with respect to our Privacy Policy, please feel free to EMAIL us. 

MACHINE READABLE PRIVACY POLICY
CHRISTELLAS.com has implemented a machine readable privacy policy. If your browser has the capability to interpret privacy policies using the standards developed through the Platform for Privacy Preferences Project (P3P), it will be able to detect this machine readable privacy policy. Due to the limitations in the process for creating a P3P machine-readable privacy policy, it is not possible to describe the privacy practices of CHRISTELLAS.com as precisely in the P3P format as in this written privacy policy. Thus, we would suggest that our visitors refer to the written policy to fully understand the privacy practices of CHRISTELLAS.com.

SECURITY STATEMENT
CHRISTELLAS.com takes the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, secure socket layer certificate authentication and limitations of administrative access to our systems. In addition, it is our policy not to send your credit card number via e-mail. In fact, this is a practice we encourage you to adopt in all of your Internet activities.

We designed CHRISTELLAS.com to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 4.0 versions or higher of Netscape Navigator, versions 5.01 or higher of Internet Explorer, versions 0.8 or higher of Firefox and versions 1.2 or higher of Safari. SSL is encryption technology that provides security while information is being transmitted over the Internet.

While we implement the above security measures on this site, you should be aware that 100% security is not always possible.