INFORMATION WE COLLECT ONLINE
1. General Browsing Information
CHRISTELLAS.com gathers navigational information during each visitor's use of our Web site. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected. The navigational information tells CHRISTELLAS.com about the use of our Web site by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our Web site and services (i.e. the time it takes a visitor to connect to our Web site or download pages). The navigational information helps us better understand a visitor's experience at CHRISTELLAS.com and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.
2. Personal Information
CHRISTELLAS.com may ask you to provide personal information when you establish or update a CHRISTELLAS.com account, sign up for Christellas E-mail, enter a contest, participate in a survey, shop online (including the purchase of a gift card), check the status of an order, make a request, purchase and send an e-gift card and/or create, send a wish list or gift reminder or if you sign up to receive information about our products, promotions and events through text messaging.
Categories of information collected include name, address, e-mail address, recipient's name and e-mail address, order information, telephone number, mobile phone number, credit card information, password and messages or reminders you create.
USING PERSONAL INFORMATION WE COLLECT ONLINE
CHRISTELLAS.com uses the personal information we collect from you to deliver products that you have ordered, to fulfill requests that you have created, to contact you or the product recipient(s) in the event of order or delivery difficulties, for verification purposes, to respond to your inquiries, and to deliver services and information about our products, promotions or Web site, including adding you to the Christellas E-mail list and to our print catalogue mailing list when you sign up or make a purchase.
CHRISTELLA’S E-MAIL AND TEXT MESSAGES
Christellas E-mail allows you to receive exclusive information about special offers, media events, new products and much more. If you're not already registered, simply complete our sign up form to receive these special messages. If at any time you would like to stop future delivery of Christellas E-mail, please follow the removal instructions located at the bottom of each message or complete the removal from e-mail form. Asking to be removed from Christellas E-mail will not prevent you from receiving e-mail communications relating to any online order you place at CHRISTELLAS.com, requests to participate in surveys about our products or other operational e-mail communications. If you no longer wish to receive text messages about products, promotions or events about Christellas, you may respond to any text message that you receive with STOP.
INFORMATION WE SHARE WITH THIRD PARTIES
We use third parties to help us provide services to you such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, maintaining our database, administering e-mails, administering and sending text messages, and administering drawings or contests. Third parties also provide aggregate, comparative information on the performance of our site to us and a select group.
You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site or the public.
VISITORS FROM OUTSIDE THE U.S
PRIVACY OF CHILDREN ON OUR WEB SITE
To ensure compliance with federal law, CHRISTELLAS.com does not knowingly collect or maintain information provided by children under the age of 13.
LINKS TO OTHER WEB SITES AND SERVICES
For your convenience, our Web site may contain links to other sites. Links that appear on CHRISTELLAS.com should not necessarily be deemed to imply that we endorse or have any affiliation with the linked Web sites. Christellas is not responsible for the privacy practices or the content of such Web sites. We encourage you to review the separate privacy policies of each site you visit.
QUESTIONS OR CONCERNS
CHRISTELLAS.com takes the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, secure socket layer certificate authentication and limitations of administrative access to our systems. In addition, it is our policy not to send your credit card number via e-mail. In fact, this is a practice we encourage you to adopt in all of your Internet activities.
We designed CHRISTELLAS.com to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 4.0 versions or higher of Netscape Navigator, versions 5.01 or higher of Internet Explorer, versions 0.8 or higher of Firefox and versions 1.2 or higher of Safari. SSL is encryption technology that provides security while information is being transmitted over the Internet.
While we implement the above security measures on this site, you should be aware that 100% security is not always possible.